REFUND POLICY

At Massio, we are committed to providing high-quality products and a positive customer experience. However, if the product you received is damaged, we offer a refund or exchange policy to ensure that you are happy with your experience.

  • In case of a returned order we will process the refund within one week and once we receive the product.
  • Refunds will be credited to the original payment method used for the purchase. If the original payment method is no longer available, please email us at care@massio.in or reach us at +91 8217305622
  • Incase of a COD purchase, please email us your bank details and a refund will be processed within 7 days. 

Changes to This Refund Policy -

This Refund Policy may be updated from time to time to reflect changes in our practices or applicable laws. We will provide notice of any material changes to this Refund Policy on our website.
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